Compliance

We are passionate about ensuring we comply with all relevant legislation, particularly the GDPR and PECR, which govern data security, data protection, and privacy regulations.

Selectabase is registered with the Information Commissioner’s Office (ICO) as a data controller. We source and process all data responsibly, following strict ICO guidelines.

Selectabase is a member of The Direct Marketing Association (DMA) and was among the first to achieve full compliance with the DMA’s Data Compliance Audit process. This rigorous audit, a condition of membership, is conducted every three years by DQM GRC, an independent auditor appointed by the DMA. The latest audit was successfully completed in 2023.

The audit comprehensively assesses our approach to key data issues, including:

  • Supplier and Client Relationships & Contracts
  • Consent, Privacy, Security, Age & Engagement of Data
  • Suppression Policy
  • Data Retention Policy
  • Staff Training
  • Selection, Extraction & Delivery of Data
  • Unwavering Data Security


Data Security

Our secure data centre features:

  • Access permission policies
  • Single-person airlock entry
  • Entrance/exit and server room cameras
  • Secure badge reader access control
  • Laser car park barriers
  • Motion detection systems
  • Burglary prevention at entrances/exits
  • 24/7 security guards, video surveillance & intrusion detection
  • Permanent surveillance centre monitoring entrances/exits
  • Fire detection systems
  • Flood and earthquake-resistant location
  • Automatic backup generators with 24-hour autonomy

Data is held and transmitted securely and only retained for the length of time that is reasonable and proportionate.

For more information, please Contact Us.


Useful links

Selectabase Privacy Policy
Guide to the GDPR
ICO
PECR
The DMA Code
FCA Guidance

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